Concordia, The Hague
From 9.30 to 5 pm. There is also the Humanitarian Café afterwards.
How can we communicate better with the people we serve? What can we do to involve beneficiaries in monitoring? How can we implement complaints handling procedures that are effective and safe for the intended beneficiaries? These and other questions on how to implement the Humanitarian Accountability Partnership (HAP) Standards will be answered during the workshop.
See the invitation for further information.